Refund policy

Returns & Refunds

Damages and Issues

Please inspect your order upon arrival and contact us immediately at [email protected], if your item is:

• Defective
• Damaged
• Incorrect

We will evaluate the issue and arrange a replacement or refund if approved.

Returns Policy

• Yawnz does not accept change-of-mind returns.
• Returns are only accepted if goods are faulty or damaged.
• Customers are responsible for return shipping costs unless the item is confirmed as faulty.

Refunds

• Once we receive and inspect your return, we’ll notify you if your refund has been approved.
• Approved refunds will be processed to your original payment method within 10 business days.
• Please allow additional time for your bank or credit card provider to complete the refund.
• If more than 15 business days have passed since your refund was approved, please contact us at [email protected].